FLIP THE SCRIPT® CLINICAL COMMUNICATION TRAINING PROGRAM The FLIP THE SCRIPT® CLINICAL COMMUNICATION TRAINING PROGRAM introduces clinicians to both the conceptual and practical framework of coaching psychology in clinical medicine as it relates to situational awareness and bedside communication. The program illustrates the role of coaching psychology in preserving connection, meaning and purpose in our work as CLINICIANS. Additionally, the program explores the relationship between CLINICIAN satisfaction and patient satisfaction, and provides tools and insights to consistently improve the CLINICIAN-patient connection and overall experience for both.
Dialogue is often the first step toward change. Through application of A COLLABORATIVE Clinical Script, Dr. Smith moves CLINICIANS through conceptual re-scripting to literal re-scripting of the patient visit. It is though our words and our actions that we inform our attitudes and behaviors and, ultimately, our relationship with our patients.
The FLIP THE SCRIPT® CLINICAL COMMUNICATION TRAINING PROGRAM moves CLINICIANS toward a new way of being with patients that brings out the best in everyone through the quality of the connection itself, supporting improved communication, experience and outcomes for both patients and CLINICIANS.
a version of the COLLABORATIVE dialogue clinical script was recently included in a new book on CLINICIAN performance,